Privacy Notice
Last updated November 25, 2024
Thank you for choosing to be part of our community at WithinCrystals (“Company“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].
When you visit our website withincrystals.com (the “Website“), and more generally, use any of our services (the “Services“, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing, or events.
Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register on the Website, express interest in our products or Services, participate in activities on the Website, or contact us directly.
The type of personal information collected depends on your interaction with us and the Website, as well as the choices you make and the features you use. The information we collect may include:
- Personal Information Provided by You: Names, phone numbers, email addresses, mailing addresses, passwords, contact preferences, contact or authentication data, billing addresses, usernames, and similar data.
- Payment Data: Payment-related information necessary for transactions, such as credit card numbers and associated security codes. Payment data is stored by PayPal. For details, refer to their privacy notice: PayPal Privacy Policy.
All personal information you provide must be accurate, complete, and up-to-date. Notify us promptly of any changes.
Information Automatically Collected
In Short: Some information — like your IP address and browser/device details — is collected automatically when you visit our Website.
When you access or navigate the Website, we automatically gather certain data. This may include information such as:
- IP address
- Browser and device characteristics
- Operating system
- Language preferences
- Referring URLs
- Location information
- Usage patterns and other technical details
This information does not reveal your specific identity but is used for security, analytics, and improving Website functionality. We also utilize cookies and similar technologies for data collection.
Information We Collect Includes:
- Log and Usage Data: Details about your activity on the Website, including date/time of use, pages viewed, and actions taken.
- Device Data: Device-specific information such as IP address, browser type, and hardware model.
- Location Data: Geographic data derived from your device. You can opt-out by disabling location tracking on your device, though this may affect Website functionality.
Information Collected from Other Sources
In Short: We may gather information from public databases, marketing partners, and other sources.
To enhance our services, we may obtain supplemental information from sources such as:
- Public databases
- Marketing affiliates
- Data providers
- Third parties
This includes email addresses, social media profiles, job titles, IP addresses, and intent data.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process information for legitimate business interests, performance of contracts, legal obligations, and/or with your consent.
We use the collected information for purposes including:
- Account creation and logins.
- Managing user accounts and enabling communication.
- Sending administrative and service-related communications.
- Fraud prevention and security.
- Responding to legal obligations.
- Fulfilling orders and managing returns.
- Delivering tailored advertising and promotional content.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We share data only with your consent or as necessary for business or legal obligations.
Your information may be shared:
- To comply with laws.
- To facilitate transactions or services.
- During business transfers (e.g., mergers or acquisitions).
4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
In Short: Yes, we use cookies for data collection and personalization.
Details on cookie usage and how to manage them are outlined in our Cookie Policy.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We retain data as long as necessary for stated purposes or legal requirements.
Data that is no longer needed will either be anonymized or securely deleted.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We implement strong technical and organizational measures to safeguard your data.
Despite these efforts, no system can be entirely secure. Users should access the Website within a secure environment.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may access, modify, or delete your data and have certain rights under data protection laws.
Residents of the European Economic Area or other applicable regions may exercise additional rights, including data access, correction, or portability.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
We currently do not respond to DNT browser signals but will update our practices if a standard is adopted.
9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to request, once per year and free of charge, information about the categories of personal information we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the previous calendar year. To make such a request, please contact us using the information provided below.
If you are under 18 years old, reside in California, and have a registered account with our Website, you have the right to request the removal of unwanted data that you publicly post on the Website. To request the removal of such data, please contact us using the contact information below, including your account email address and a statement that you reside in California. We will ensure that the data is no longer publicly displayed on the Website; however, please note that the data may not be completely or comprehensively removed from all our systems (e.g., backups).
CCPA Privacy Notice
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information.
Categories of Personal Information Collected
We have collected the following categories of personal information in the last 12 months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as name, alias, address, email, IP address, and account name | Yes |
| B. Personal Information Categories from Customer Records | Name, contact information, financial details, employment history | Yes |
| C. Protected Classification Characteristics | Gender and date of birth | Yes |
| D. Commercial Information | Transaction and purchase history | Yes |
| E. Biometric Information | Fingerprints, voiceprints | No |
| F. Internet or Other Network Activity | Browsing history, interactions with websites and advertisements | Yes |
| G. Geolocation Data | Device location | Yes |
| H. Audio/Visual Information | Images or call recordings | No |
| I. Professional/Employment Information | Job titles, work history, and qualifications | No |
| J. Education Information | Student records | No |
| K. Inferences | Preferences and characteristics based on collected data | No |
We may also collect personal information outside these categories in the following situations:
- Direct interactions (e.g., through customer service or surveys).
- Participation in contests or promotions.
- Delivery of our Services and response to inquiries.
Use and Sharing of Personal Information
For more details about how we use and share personal information, refer to earlier sections of this privacy notice.
Your Rights
- Right to Request Deletion: You may request the deletion of your personal information unless certain legal exemptions apply.
- Right to Know: You may request details about the personal information we have collected about you, including:
- Categories of personal information collected.
- Purposes of collection.
- Categories of third parties with whom we share your information.
To exercise your rights under the CCPA, you may contact us via email at [email protected] or by using the details at the bottom of this notice.
Verification Process
We may require additional information to verify your identity before processing your request. Any information provided will only be used for verification purposes and promptly deleted afterward.
Non-Discrimination
We will not discriminate against you for exercising your rights under the CCPA.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to remain compliant with relevant laws.
We may revise this privacy notice from time to time. Updates will be indicated by an updated „Last Updated“ date, and changes will be effective once posted. If changes are material, we may notify you via email or by prominently posting a notice.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us by email at [email protected] or by post at:
WithinCrystals
[Your Address Here]
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR PERSONAL INFORMATION?
You have the right to request access to, modify, or delete your personal information. To make such a request, contact us at [email protected] or visit our contact page at [Your Website Link].
We will respond to your request within 30 days, as required by applicable laws.